Circle FAQ

What are Circles?

Circles are an opportunity to come together with a small group to practice guided gratitude journaling. During each Circle a Waveflow leader offers a short meditation, we all say hi, and then the leader offers gratitude journaling prompts up to the group. Participants are encouraged to share with one another.

I want to get in touch with my Circle Leader, how can I get their info?

Email us at hello@waveflowapp.com and we can connect you with your Circle Leader.

I had a change of plans, how far in advance can I cancel my spot in a circle?

We keep the circles capped at a small groups. Please cancel your spot at least 48 hours in advance so we can open up your spot for another person.

Are circles group therapy?

No, circles are not group therapy. The majority of our leaders have training in modalities such as meditation, yoga, and group retreats. If you are looking for trauma-informed therapy resources, check out Two Chairs, Talkspace or Physchology Today.

Questions? Reach out to hello@waveflowapp.com

Retail FAQ

Where do you ship?

We currently ship to the 48 continental United States. Email us at hello@waveflowapp.com if you'd like to see Waveflow in your area.

Can I cancel or modify my retail clothing or accessory order after it has been placed?

Once an order is placed, it cannot be canceled or modified. This includes adjustments to size, color, or any other changes to the item that was ordered. 

Can I get a refund for merchandise purchased at a discount or during a sale?

There are no refunds or exchanges for merchandise purchased at a discount. All sales are final for merchandise purchased with a coupon code or during any sales events.  

Can I get a refund for merchandise purchased at full price?

Refunds are available for full price merchandise returned within 30 days of purchase, unopened, unwashed, with tags attached. The seller is responsible for return shipping & handling fees with a 5% deduction for processing fees. Email hello@waveflowapp.com to initiate a return.

Need to make a return?

Items must be returned within 30 days of purchase, unwashed and unworn with tags still on. Was this item a gift? You can still return! We just need the full receipt to issue the return. Upon return, please allow up to 5 business days after we receive your return to process & inspect, before a refund is issued to your original payment method.

Questions? Reach out to hello@waveflowapp.com